Conflict Avoidance is a Warning Signal
The absence of conflict may be a sign that something is wrong with your team. This may sound counter-intuitive at first, but it’s true. In The Five Dysfunctions of a Team, author Patrick Lencioni sets up a pyramid of indicators of team dysfunction, the second tier of which is lack of conflict (we’ll get to the first in a moment). While at first it might sound nice to be in a conflict-free environment, it is actually uncomfortable, because what it means is that people are stifling themselves. Here’s what it looks like: boring meetings where the participants are so...
Read More
